Frequently Asked Questions

All drivers must be at least 18 years old and have a valid driver's license to rent a car from us. A second government-issued identity, such as a passport or state or national identification, will be required.

Once you've decided to book with us, please proceed to the booking form and provide your pick-up location, date, and time, as well as your return location, date, and time. Specify the rental car you want. Fill out the following form, choose whether you want to pay now with your credit/debit card, PayPal, or when you pick up the car, and you will receive your reservation number shortly. Before being permitted access to your chosen car on the day of your car rental pick-up, you will be required to leave a deposit and sign a contract outlining the terms of the rental. The deposit will be reimbursed to you once the automobile rental has been returned in the same condition as it was given to you.

There will be no additional fees or taxes added to the pricing we give to you. The price you are quoted is the final price, and it includes: All taxes and fees, free cancellation or adjustments to your existing reservation for up to 24 hours before pick-up (for most bookings), Punta Cana and Bayahibe airport free pick up/drop off, unlimited mileage, standard insurance coverage, and full cover insurance if selected at booking time.

For the majority of bookings, we give our clients free cancellation. Contact our customer service staff to find out if your reservation qualifies for free cancellation or rescheduling.

Renters can add an extra driver to their reservation for free.

We offer car rentals to clients for a minimum of three days.

Car rentals are permissible within the Dominican Republic. Drivers are not permitted to cross the country's boundaries with their rented car.

Renters can pick up and return their rental vehicles at any place specified on the reservation form.

Every rental car has standard insurance coverage. However, for an additional expense to your rental total, you can add a more comprehensive insurance policy with a deductible of up to $300 on standard cars.

Yes, child car seats can be added to your car rental.

Booking 2-3 months beforehand secures better deals, especially during peak season (December-April). Last-minute options might be available, but with limited choices and potentially higher rates.

Price: Compare rates across different companies, including taxes and insurance fees.
Reputation: Research online reviews and choose companies known for reliability and customer service.
Fleet Selection: Consider the car size and features that suit your travel style and group size.
Location: Opt for a company with a pick-up/drop-off location convenient to your arrival and departure points.

Yes, alongside established international brands, several reputable local companies offer competitive rates and good service. Look for companies like Bayahibe Rent A Car, associated with Punta Cana Rent A Car.

Large international companies: Pros: Often have wider vehicle selections and standardized processes. Cons: Might have less flexibility and potentially higher prices.
Local companies like Bayahibe Rent A Car: Pros: Can offer lower prices and more personalized service, while maintaining the quality standards of their associated company. Cons: May have smaller fleets.

While basic collision damage waiver (CDW) is often included, consider additional coverage for liability protection (PLI) and theft protection (TPI) for peace of mind, especially if your personal insurance doesn't cover rentals.

The extent of coverage depends on your chosen insurance plan. Refer to the policy details to understand deductibles and damage liabilities.

Yes, but there might be an additional daily fee per driver. Notify the rental company beforehand and ensure all drivers have valid licenses. In our case, adding an extra driver is free.

Most companies accept major credit cards. Debit cards might be accepted, but some may require a security deposit. Always check the specific company's policy. We accept credit/debit cards and PayPal.

A compact or mid-size car is ideal for navigating Bayahibe's well-maintained roads. If venturing off-road or traveling with a larger group, consider an SUV.

The Dominican Republic has minimal toll roads. Most are concentrated around Santo Domingo, far from Bayahibe.

Gas prices in the Dominican Republic fluctuate, but they are generally comparable to the US. Look for major gas station chains like Shell or Isla throughout Bayahibe.

Drive on the right side of the road. Speed limits are posted and tend to be lower in populated areas. Be mindful of motorcycles and pedestrians.

Yes, most major car rental companies offer luxury car options, from convertibles to SUVs. Be prepared for higher rental rates and insurance costs.

While electric car rentals are still limited, some companies offer hybrid vehicles as a more sustainable choice.

Yes, some car rental companies can provide vehicles with hand controls. Please contact us directly to check availability.

You don't necessarily need to pay or leave a deposit in advance to reserve a car with Bayahibe Rent A Car. You can choose to pay at pick-up time.